I have been trying to change an ADR for our September trip (I am a bit worried because dining reservations are realy har dto come by due to teh free dining) and member services systems have has been down for over an hour and a half. I just called back and they have now closed their offices for the day. Now, I realize that a systems problem is definately something that cannot be helped, but there is another whole hour left before they are supposed to close for the day and now that won’t happen at all!
I just wish there was another way we could talk to some other department (like the regular dining reservation line) and get an ADR booked. Being a DVC member is supposed to make us a bit more “Special”, but I feel like I get excluded from getting things done because they have regular working hours. Everyone else can make reservations throughout the day and all throughout the night!
Sorry, I just needed to vent!