[QUOTE=Buzz’s#1Ranger;1007743]We attempted to call bell services for over 30 minutes to take our luggage up to the custom house.
Has anyone else had trouble with bell services here?[/QUOTE]
We only stayed there once and I remember being a little nervous about bell services on the last day. They DID show up, but about 15 minutes later than we had been told.
Overall, we had no complaints. The Custom House has a very charming configuration, but it can become a mad-house with a lot of people.
I believe this can happen at any resort these days. Companies (including Disney) are keeping staffing levels at a minimum. Where staffing levels used to be kept at a capacity to handle 90% of big rushes, I suspect it’s been reduced so the odds of a resort being overwhelmed by a wave of guests is much greater.
I’m glad you had a great trip overall.