Complaint contact info


#1

Had a horrible mishap at VWL with total failure on the resort Managers ethics. I need Disneys complaint contact info if someone can provide it to me… Want it addressed while we are here. Thanks!


#2

Oh dear…I’m sorry you have had trouble on your trip. I wish i could help you with a direct number but hopefully someone else can.

If no one has a direct number, I would call the regular number and keep asking for a supervisor until you get one. ((407) 939-5277)

Good luck. I hate to hear that someone is not having a magical time…


#3

Sorry to hear that you had problems. We have corresponded not for complaints, but for praise. I am sure it will work just as effectively. They were VERY fast to respond. The E-mail address I used was: WDW.Guest.communications@disneyworld.com

Hope this helps and you can get some resolution / apology to what happened. I know that Disney does try to fix / correct issues.

Good luck.


#4

Hope this gets resolved quickly- and I want details!


#5

Thanks for the info. I’m am such an easy going person that it would take a lot for me to lodge a complaint but this incident was totally unexcusable and shocking of their response. So not like Disney.


#6

I’m sorry you’ve had an issue. Is there another manager at the resort you can talk to while you’re still there?


#7

I am sad to hear you had an experience that was not magical, but know you well enough to know that if you want to lodge an official complaint, it must a pretty bad. Hope the rest of your trip is nothing but magic.


#8

I have used the web link below for praises and complaints, but they are not extremely speedy. Good luck!! Hope your issue gets addressed quickly.

https://disneyworld.disney.go.com/help/email/


#9

Hoping you can get resolution quickly and that the rest of your trip is as Magical as it should be.