As a parent of one of those custodians (my son works at Epcot), I felt I just had to chime in on this thread.
In a world where people complain about the most insignificant of things, you would not believe how much people appreciate someone taking the extra step to say a thank you, or comment on a job well done. I know that my son has had guests comment to his supervisors on such things as searching through trash cans to find a guest’s credit card :crying: and “sword fighting” with 2 young kids with his little paper picker-upper wand. (I understand that he fought valiantly before “dying” ). Incidents like these have actually been noted on his work record as examples of giving extra effort to make WDW special.
Please take time to notice these little extras they do, and comment. And really, couldn’t we all can use the encouragement?