How was your phone interview? What kind of questions did they ask?[/QUOTE]
The phone interview was seriously a lot easier than you’ll anticipate! Don’t be nervous. As with everything you do, your recruiter is the main thing. Everyone’s interview that I know was different. Some were 8 minutes long and others 35minutes long, but that doesn’t mean anything! If yours is short don’t panic!-- mine was only 15 mins long. Its just that some recruiters really wanna know your hopes and dreams and others just need to get the facts and figures.
My recruiter was really nice, but she just asked what she needed to ask. While my best friends was extremely outgoing and asked her a million and ten questions. And we both got accepted.
They’ll first start off by asking you the basics, if your infos right-- SS number, email, phone, address, and the roles you selected. Then they’ll get into the roles… they ARE going to ask you if the roles you selected are the only ones you are open to, if they are, it’s OKAY to say so. It’s gonna sound like they’re guilting you into saying you’ll do any role. But if the roles you chose are really the only ones you want, let them know, nicely though! lol.
I told my recruiter that I was only open to the three I selected and I’m glad I did. My friend told her recruiter she’d do anything and she got custodial which she didn’t want at all… even though she got it fixed, it almost ruined her program for her!
After that your recruiter will ask you one questions about each of your top roles. EXAMPLE:
Attractions-- (my answer)
Q:If you are working the line at Space Mountain and a family comes up with a little boy too short to ride the ride, what would you do?
A: I would tell the little boy that it’s not safe for him to ride the ride, and then suggest a ride he and his family can all enjoy together. ETC.
Just answer honestly and you’ll do fine!
Then she asked me things like have I ever had roommates, what would I do if a problem arose with my roommate, etc.
Your recruiter will ask you which role you want the most. So here’s a piece of advice, if your recruiter doesn’t really ask you WHERE you want to work-- try and work it into the convo! Even if it’s just a certain park, or area of the park. Because even though they dont tell you where you work til you get down there, they still take notes and if you tell them, they’ll write it down and they’ll try to give you that choose. It’s better than not saying anything, and having it be a shot in the dark.
My recruiter didn’t ask me and I was really hoping she would, and when my friend called to change her role from custodial to FSF&B, after switching her roles the recruiter mentioned that her phone interviewer had written down where she dreamed of working, and that that was where they’d try to put her. So after I heard this, I wrote a email to see if I could suggest my dream places to work, they wrote me back and said go ahead! Give us your input of where you want to work! So I did! And I feel a lot better just knowing they know a little more about where I think I’d excel in WDW.
And if you do so, give them a reason as to why you want to work there. Such as, I told them I wanted to work in MK or HS. I told them Fantasyland or Main Street in MK was my first choice and I gave them a few stores since I’m merchandise. I told them I think I would excel in Fantasyland because I have a TON of experience with young children (Fantasylands rulers!) and that I am really good with them! Also I told them I thought I would excel there because its the most classic form of Disney Magic and thats the kind I’d like to spread! And Main Street because I have experience in a bakery and with confectionery delights!
Don’t be nervous, and don’t be afraid to let them know you and your dreams. Because even though you’ll be going there as a CM and not a guest, they are STILL Disney and they’ll STILL want to try to make your dreams come true!
Just be happy and friendly on the phone interview. I was terribly nervous on mine, and it tortured me for the 4 weeks until I got that beautiful yellow folder in the mail!
I hope I helped you as much as I could, cause believe me, I’ve been in your shoes. Looking for the same answers to the same questions I’m sure you have, and no one seems to give the answers, or enough info on the questions.
If you have any other questions I’d loveee to help! I love taking about this stuff! haha. GOOD LUCK!