I’ve been gone for awhile and trying to catch up on all the happenings around Mousebuzz! It sounds like there have been some great trips!
I had sent a letter to Disney following our family reunion trip in June at the Grand Floridian (first letter in 8 trips) due to some customer service issues. I received a call the other week to ask a few questions about my letter and to advise me that Disney would like to comp my family 2 rooms for 3 nights at any Disney Deluxe resort and fastpasses. I almost cried when she told me that. I recently lost my job (single parent) due to our company being sold. I will get to go to Disney this year now (we have APs so only need to pay for food). I told the cast member that called me that I did not write the letter expecting or wanting anything in return. She said that came across very clear and was part of the reason they wanted to provide us the rooms.
This is why we go to Disney at least once per year. Disney is going above and beyond! I just wanted to share the news with others who might be as excited as I am.