My first post. This really makes me mad so I had to reply.
I have 3 Disney credit cards - I use 2 for some small business expenses and one for personal. I always pay the balance. My credit score in nearly 800. One had a 25,000 limit and the other two were at least 15,000 (can’t remember exactly). Last fall, I paid the balance on the 25,000 limit one in full and the bank mis-entered the amount. By the next month I was not only received a late fee because they mis-entered the amount under the minimum, but they added interest on the entire balance. When I called, they had reduced my limit because I didn’t pay the minimum and said they just sent a letter which I received about a week later. I got the problem interest and late fee taken off but they would not increase my limit. In addition at the same time, they reduced both limits on my other 2 cards. I’m pretty sure the interest rate was increased as well, but that doesn’t make a difference since I always pay it off.
My friend just today had the exact same problem with Chase. They mis-entered her paid amount and charged interest and a late fee. Her husband just “retired early” from Chase last month.
Since, I pay my credit card at Chase and check the receipt. This is ridiculous!