[QUOTE=DisneyFreak78;1129595]That kind of stuff ticks me off!
I used to be a trainer in a call center and trained people on now to have manners on the phones. I told them every day, no one cares about your bad day, that you may be late on your rent, you don’t feel good, or had a fight with your significant other, people calling in don’t care and it’s simply not their problem. I wasn’t being cold but it’s a fact, you call and expect good service and quite frankly deserve good service. I told them to use their sick time accordingly so if your day is really that crappy, stay home!
When I get someone like that on the phone I will call them out on the carpet and say I think I’d like to call back and talk to someone else, thank you have a good day.[/QUOTE]
We once had a server at WDW who SAT with us and proceeded to tell us how tired she was, what a rotten weekend she had, her mom’s rent was being raised so she had to move, etc, etc, etc. My DH and I put down our forks. We felt funny eating with her sitting there. I wanted to speak the manager, but DH said no.