[QUOTE=brumcg;940342]Stephanie, I don’t think this is it… but several years ago I had the same problem. After dealing with Disney mutliple times, I literally stumbled on someone who knew what was going on. Seems that I had multiple ID/Passwords with Disney over many years (all areas of Disney, not just DVC); for whatever strange, unknown reason they consolidated all of my accounts under one account and somehow picked the weirdest one to use as the master.
I have two different passwords with disney and every now in then I’ll accidently log in with the wrong username and password and it does this to me too.
Such a weird thing going on! I hope your DH and IT get it all straighted out tomorrow