How to change reservations

#1

So, how do I go about changing my reservation? I mean, can I do it on line or do I need to wait until tomorrow to call guest services?

#2

I am not sure. I would wait and do it tomorrow.

#3

I tried to find a place to change my reservation online yesterday and couldn’t find one, so I just ended up calling. Good luck!

#4

Have you changed it yet? What did you decide?

#5

Thanks guys, I was not able to find anything on line so I will be calling to change the final 5 nights of our 12 night trip in August from SSR to BWV. I will post with the results. Wish me luck with availability.

#6

Good Luck and yes - you have to call. :mickey:

#7

I am pretty sure that the website does not allow you to change a reservation online. It has many neat features but I don’t think it has this functionality yet.

#8

Please let us know. I am going to try to change our SSRS reservation for December to BWV at seven months out.

#9

There is no option to change on line. However, member services have been more than helpful and we are now splitting our vacation. We are going to do 7 nights at SSR and the other 5 nights at BWV and with a BW view on the upper floor.