[QUOTE=zoey9797;990742]Oh! Me next!
I had a fantastic trip BUT…
We had HORRIBLE service at Mama Melrose. Very unusual for us.
We got in on time for the ADR and the hostess was a sweetheart! It was NOT busy- there were many open tables.
The waitress on the other hand… she was a doozy. We waited over 10 minutes for our waitress to stop by the table for the first time. She looked at the tag and says oh, you are celebrating a birthday and graduation? Welcome to Mama Melrose in the most monotone voice I have heard this side of HM.
Then another 5 mins or so for the first glass of water… mind you we had been in 90 degree heat/humidity and figured we would get a glass of water when we sat down.
Once we finally got the water, we were ready to order. She left (I assumed she would be right back? )
And we waited and waited. Finally I signaled her that we were ready to get her attention. She took our dinner order and dessert order together.
About 45 minutes later we got our so/so food. Well actually, my sister got mine, I got my nephew’s kids meal ect…( It is actually listed who had what on the order receipt I have if she would have looked at it) About 5 minutes after that, we got our dinner drinks. LOL!
So we ate. Then, waited another 10-15 minutes after she had cleared the plates for the dessert. I almost had asked to have the meal and dessert together because by this point, we were freezing in the air conditioning (you know the too hot then too cold thing) and the kids were antzy. I should have.
As she handed me the bill, she didn’t even look at me and actually said:
Let me know if you want to pay cash for the gratuity or put it on your room card because I’ll need to enter it different on the computer.
Not- if you would like to leave gratuity or if you feel the service was good… I mean there are a million things she could have said. BUT THAT?
I was so bugged at this point. I stiffed her. Go ahead flame me all you want. I don’t do this often but if I am paying $80 for a meal… and you expect a minimum of a $15-20 tip- at least be pleasant -a smile won’t kill you and please, get us a glass of water when you see we are almost falling over from heat exhaution! LOL!
Ok- rant over. Thanks for starting this so I didn’t have to ruin my TR with badness either![/QUOTE]
How horrible!! I cant even start to think what as going on in her mind. I would have stiffed her as well and I would have said you want a tip… Here is your tip lady and gave some smart comment