Remember when I said nothing can go wrong?!?
Well, I jinxed myself.
We had booked a direct flight to Orlando to leave at 8:50 am.
We arrive at Midway at 7:10 am.
We go to curbside check-in and the nice guy politely tells me that there is not flight number 412.
What are you talking about (I pull out my WDW Bible) and show him that there is a flight.
He tells me that I have to go inside.
OK. The not so pleasant woman behind the counter informs me that they notified me by e-mail on July 7th that my flight was cancelled and I was re booked for the 8 am flight to Atlanta.
OK. Can we make that flight and what time is my flight from Atlanta to Orlando?
Ummmmm. We do not have you on a connecting flight yet.
OK. You cancel my flight and change me to vacationing in Atlanta?
You need to call customer service. There is nothing we can do for you. You will not make the 8:00 flight.
OK. I grab my cell phone and try to fix this. Rob is fuming and keeps asking for a supervisor.
There is no supervisor available.
Then a gentleman that was standing 2 counters away sees the commotion and comes over.
Can I help you?
Rob: I am trying to speak with a supervisor.
I am a supervisor.
WHAT? She said there were no supervisors. “She knows better than that”
I pass the phone to Rob (I was still on hold) just to be on the safe side that this guy can’t help us. While I am speaking to the supervisor Rob finally talks to someone on the phone and they told Rob to ask for a supervisor!
So…To make a short story long…
This supervisor got us on the 10 am flight to Atlanta and the connecting flight to Orlando. We arrive in Orlando at about 4:30. He also confirms us on a direct flight home on Sunday night, 6:45 pm.
Alls well that ends well.