I would never want to ruin one’s magical memories that one has at a certain place, but just out of curiosity, why, pray tell, do so many of you hold Le Cellier in such high regard?
Our dining experience there was Atrocious!
After many years of trying to get a reservation at Le Cellier, I finally landed one on 11/11/11 and decided to take my Mom there for a late lunch/early dinner.
Not only did we endure a 40 minute seating delay from our scheduled ADR,
(which is now the norm (no longer the exception) at every sit-down we have dined at over the past few months… Seriously, it has happened at least 6 times including the Brown Derby dinner we enjoyed this past Sunday where they claimed “30 minute delays” but it ended up being a 60 minute delay)
but the second our soups touched our table they decided to deliver our steaks as well! The people on both sides of us gasped at disbelief at how terrible and rude it was of the restaurant. I mean, they REALLY were trying to turn the table over the second we sat down! I understand that they were severely backed up but don’t try to solve your problems on diners who just sat down… especially after a 40 minute delay in seating us!
When one is spending that kind of money for a piece of meat on top of the difficulty in making the reservation, you would assume that the staff would try to give one an enjoyable dining experience, but instead, they just wanted to rush us out of the door to flip the table!
So needless to say, I advised the food runner to kindly take the steaks back to the kitchen.
Within a minute, our waitress came to our table to find out what was wrong (I was on my second spoonful of the cheese soup) and we reminded her that we JUST received our soups. She couldn’t understand why we would send our dinners back!
(Naturally she put in all of our orders at once as opposed to putting in the apps & delaying the entree order, as a properly trained server should know).
To top it off, they just left our steaks under the heating lamp even though the server claimed that they re-did our dinners.
And coming from the restaurant biz, I know the difference between “just cooked steaks” and steaks that have been sitting under a heating lamp for 20 minutes plus.
So not only were they trying to rush us out of the door the moment we sat down, but they lied to our faces about the food…
And the steak was no better than an Applebees steak. Im not exaggerating… In fact, the steak at Jiko’s AND the Hollywood Brown Derby kicks the steaks butt at Le Cellier.
So Bottom line, why go here and spend that kind of money for garbage food and rude service?
Now we have eaten at exactly 28 WDW sit-downs so far this year and I know the difference between a “bad” day and outright “problems” at a joint. And Le Cellier has some major problems. It was so bad that I could never recommend the place to anyone.
It’s THAT bad.
And there is no way I would try it again especially because of the many problems that plague the establishment(on top of the terrible quality food that they’re selling).
Disney should be ashamed of themselves for allowing such a place to operate on their premises! It sucks all of the magic out…
So as I asked in my first sentence, with all do respect to those who are infatuated, why do so many of you LOVE this place? Am I missing something?
And it wasn’t just an off day… I can tell you that…
Yachtsmans is 800% better…
So If I were you, I would take the brisk walk through the international gateway and stroll on over to the Yacht Club for a true steakhouse dining experience and forget about wasting your money at that Canadian so called steakhouse. It’s a better bang for your buck and they treat you like Kings and Queens.
And speaking of Kings & Queens, our experience at the Hollywood Brown Derby this past Sunday was second to none! We have eaten there many many times and they never disappoint. In fact, they seem to get better each and every time (outside of the 60 minute seating delay. Our waiter made up for it 10 fold!)!