For me, I will tell you the trick with me is that I emailed them both with inquiries last year and ended up going with dvcrentalstore.com (paul). The reason? Paul responded and was super helpful. The other guys, yes I said guys, as I inquired with more than one, just gave me a price and moved on. Paul gave me a price, tried for a week to get the reservations we wanted and then kept in touch helping us til we left on our trip. I honestly don’t know the guy but I im but am sold on his service. At my job, I have another Disney-geek (who is a lurker on here and I hope will respond) who reluctantly inquired on the points because he wanted to do 4 days before a cruise next year. He has thanked me more than once because he had the same experience. Dvcerentalstore will probably grow, but for now they are great. Victor, I know you will read this, what do you think?