It is strange how ND is always compared to “local” restaurants but others are not. Is Via Napoli serving something that can’t be bought at home for half the price? Nobody has a great steak house that serves a NY strip cheaper then WDW at home? I like to order the lobster at Narcoosee’s and I live in CT. What the heck, it is on the dining plan. The lobster is good but for $50 it doesn’t taste any better then the $20 dollar lobster dinner at home.
I tried ND years ago before the remodel and although I found the same menu items as my local take out, the food was cooked fresh to order and the quality was better. Yes I payed more but I wasn’t eating in a restaurant that was once a retail location in a strip mall either.
I say, try it. You will always find contradictory reviews of every WDW restaurant on every Disney board all over the web. My wife and I had the worst WDW meal at the Plaza restaurant and people rave about that place.
Keep in mind that WDW restaurants change personal all the time and that can effect the reviews you read about a restaurant. Someone could say they “just ate there” on their last trip and come to find out it was 5 months ago.
I would check out the disney food blog