[QUOTE=WDW Rules;957923]This is exactly why I book through a ta. They do all the work. I just don’t have the time or patience to hold on the phone that long. Hope you get through today.[/QUOTE]
The problem with going through a travel agent is that only the travel agent can then make any modifications and about half the time, I like to add the dining plan a week before check in so that I don’t have to put the entire balance on my credit card months before we even arrive. (Or 45 days before we arrive anyway).
This is similar to the reason why I don’t like to book on-line, and the reason there is once you make an on-line reservation, it pretty much can’t be modified at all and only then by calling and speaking to a human.
Anyway, I just called and was only on hold for about 4 minutes.
The modification was made in only a few minutes and I’ve now saved about $200 for three days at the Contemporary. I also had the option to upgrade to the tower and pay about the same as the original reservation, but I decided that even though it’s my birthday, I’d rather reduce the cost of the trip so I left the reservation for the garden wing, although there is a minor upgrade because “standard” view isn’t available but “garden” view is.
The difference being standard offers views of the parking lot while garden offers views of the pool (and marina).
The final upgrade could still happen at check in when I inform them it’s my birthday and keep my fingers crossed for an upgrade to the tower.
As for my problems last night, I have to write Guest Communications to complain and hope that they grace me with some sort of compensation.