Matt, the room reservation is confirmed, that happened almost immediately via e-mail.
As for the tickets, the CM that I talked to told me I could call a central ticket services number, but that they were only available M-F/9-5.
I think I’ll PM Val with the confirmation number I have and let her check as she offered.
You could be right about cookie management as, as soon as I logged in as a passholder, that date became unavailable. In fact, often you’ll just get a message telling you that no tickets are even available once you log in as a passholder.
That was the reason I switched to IE from Firefox, and didn’t log in as a passholder. This has worked in the past.
As for speaking to IT, that was one of the reasons I called yesterday. I was hoping to get a human who knew about this or that I could report this too, but sadly, that didn’t happen and I can’t fault the CM I did speak with because it was far outside his area.
(And don’t get me started on Flash based websites!)