Day One …
We are here and wrapping up our first day…. Whoo Hoo !!! So far that’s been the great part. Whaaaaat ???
We had a great flight in …THANK YOU SOUTHWEST, We love you!
Made great time MCO and hit the first floor to get our rental car. Grrrrr !
HERTZ …You should change your name to PUTZ ! Really !!!
We LOCKED in a Hotwire deal 2 months prior… Get to the counter and hand the rep. our confirmation, they proceed to tell us we owed an additional $12 due to a 1 hour later return. I explained that this was prepaid and had a confirmation number and ALREADY PAID FOR, hint…PREPAID!!!
They rep took my paperwork and went to the other end of the counter to talk to the “manager” …Proceeded to come back and tell me that we needed to contact Hotwire to resolve that issue. Hmmm.
Is this really happening ? Let it go and get your butts to the resort…Right?
We hit ASMo in great time and our room is ready and we have the room we asked for and all the calm is starting to return…. Hmmmm.
Get to the room and we noticed the fridge is unplugged, Go to plug in …Nothing.
I notice a note taped to the side of the unit stating that they were having problems with the mini fridges… I read NOT to plug in …. So I call down to the font desk and they proceed to tell me that they are short on fridges due to some technical issues and we would not have one … They did apologize…. Hmmmmm.
This is all taking place around 9:30 am and I explained we have Insulin that needs to be refrigerated …They tell me that we are priority now and they will get on it.
I let them know the we planned on eating in the food court and won’t be in the room, they repsonse “No Problem we’ll replace it”. Hmmmmmmmmm.
Get back to the room no new fridge … it’s now almost 11:15am and wouldn’t you know they delivered our GARDEN GROCIER order …That included milk and orange juice. Once again I place a call to the front desk… I let them know that we had groceries delivered but still no fridge … Now the guest member thinks we need the fridge for just our food … I explain again and hear that there are no fridges… I respond with what about my food? …Will I be comped for it going bad? And what about that Insulin that I need cold ???
Next thing I hear is they will have an operations person call … They call and say we are on the list and should have one in a hour ….
Well making a long story short … Around 8:00 PM and a few more phone calls not to mention the (2) garbage pails filled with ice…. We get the Fridge ,YESSSS!!!
…. NOOOOOO !!! Now the outlet that it goes to is bad… hmmmmmm.
Folks - I can’t make this stuff up …… BUT WAIT…. There’s an awesome thing going on here that I will explain later …. I’m serious, this is what we in the business call a “Game Changer”….
This is what we waited for and it involves a little princess we love to call KATY !!! Can’t wait to post more and get back in the MB loop !!!
… and for the record… NOT SCARED at the Mansion !!! :eek: