We recently took a week long trip (8 nights) with the entire family to WDW.
We stayed at OKW resorts. It was our first DVC trip and I was looking forward to trying OKW as I had heard many good things, especially the room size, from other MB’ers. But I have to admit, I was not that impressed, and several things were aggravating to me. In the spirit of the “Top 7 things to do at WDW” which seemed to play on a constant loop in the rooms, here are my top 7 things I didn’t like about OKW.
#7 - The bike rental. I thought it would be a fun excursion to rent one of the surrey bikes and explore OKW a bit since it is kind of large. I inquired at the desk, expecting it to be around a $10-$15 rental. I was told it was $22. I said I thought that was a bit much for an hourly charge, and was told that was $22 for a HALF HOUR. We ended up skipping the bike ride.
#6 - The hottub & waterslide. The hottub was not very hot…this is one of the small things I enjoy about going to hotels, and the one night I REALLY needed some relief for my aching legs & calves after a lot of walking, I was disappointed. Granted, I am a bit of a hottub snob, but still. Another night, the entire family came back from the parks and opted for an evening swim. We had been in the pool about 10 minutes, when the lifeguard announced that he was leaving (and the slide was closing) in about 15 minutes at 8:00pm. The hotel info channel showed that the slides was open until 10pm. Luckliy, my oldest DD, my DW and I were all able to get a couple of rides in before it closed, but I was disappointed the hours had changed without notice.
#5 - The shower. I was looking forward to the cool silver showerhead we have had at other Disney resorts, but our shower had an old plastic showerhead that didn’t have much pressure.
#4 - The beds. My DW and I had stayed at CBR for a few nights in August, and the new Disney-partnered beds they had was one of, if not, the most comfortable mattresses we had ever slept on. They even had the order form in the room we brought home where you can order them and other Disney incidentals for your house. But this mattress was an older mattress and wasn’t very comfortable. It was almost as if the moderate room was better than the deluxe-esque DVC room.
#3 - One of our resort mornings, we let our kids do one of the organized activities at the community room. It was a ‘color your animal’ event. You paid $4 and your child picked a stuffed animal that was made with white cloth, and then they sit down and color them with markers. Unfortunately, the markers are not clothes safe, and between the markers themselves and the colors bleeding off the animal as my 2-yr DD held it against her, it stained her shirt. We thought it was going to be unwearable, but after a few times through the washer, the majority of the stains came out.
#2 - The Goods to Go CS. This should not even be called a counter-service restaurant, as it LITERALLY is just a counter…no tables, chairs, nothing! The food was below average on the whole (the burgers and desserts were the high point) and we had issues the first time we tried to order 3 meals w/ CS credits and 2 without (since our 2-yr twins are not allowed to get dining plans until they are 3). I have eaten in the CS at SSR, and it is miles and miles above the OKW place…I would even take ASMu’s foodcourt over this.
#1 - They lost our reservation the day of our arrival!!!:eek: Luckily my DW called the morning we left to confim things since we wouldn’t be getting to the resort until around 1 or 2 in the morning, and we figured our 3 kiddos would either be dead-weight asleep or not in a good mood. The clerks had nothing, nadda, zippo for us!!! Luckliy, they were able to switch us over to Member Services and get it taken care of, it still added a lot of stress to our already stressful travel day. On a positive note, I think because of this, we ended up in a room right across the street from the Hospitality House, which was very nice when getting sodas, etc and catching buses.
A few other thoughts…we had breakfast at Olivia’s one morning. DW and I both had the omelets. They were good, but nothing to write home about. I was surprised that the quality wasn’t better as we had read it usually required an ADR, but I’m convinced it is because the dining area in the restaurant is comparatively small to other restaurants. We were also a little miffed when we ran out of toilet paper, called the front desk to request more about 2:00pm, and returned from a night at MNSSHP around 1 in the morning, and had to call AGAIN because there still wasn’t any in the room.
Overall, the stay and room weren’t all bad, the resort has its nice features also, and I know this post has been pretty negative, but I think it will be later rather than sooner for us before we stay there again.