[QUOTE=bethishooked;1008572]You know that has happened to me also. I swear that they are looking at different systems. Truly, I tell everyone booking, if you can’t get what you want, call back in 15 minutes, speak to someone else, and many times what you want is available. Just today, I got an e-mail from Disney Destinations addressing my Mom’s name, rather than mine, and we have two different last names! I have no clue how her name is linked to my work e-mail address. There just isn’t any trust in their computer system, which is a shame, because they get everything else right, just not their computers![/QUOTE]
Your mom’s name got linked to your work email probably because she’s been on the same reservation as you in the past. My mom and I are always on the same reservation together and Disney has both of our emails so either one of us could get an email from with a pin code but have the other’s name on it. You could still use the pin code provided your mother was named somewhere on the reservation, even if she wasn’t the lead person on it.